Received University Topic

A lesson: How to apply the 'True North' method to set service management goals

True North is a workshop method some use to uncover and (re)define the purpose of an organization (enterprise->team). Its commonly used in lean thinking. What about a lesson to explain how to use this method to similarly check and define the objectives of a service management initiative, or perhaps the purpose of a service management office?

Comments (0)

Add a comment